Shipping Details
Customers are expected to adhere to any limits or regulations regarding beer purchases and shipment to their state.
I live outside of the states listed for UPS Direct – can you ship to me?
Unfortunately no. We are currently only shipping to New York and Pennsylvania at this time.
Can I order bottles?
We are selling 500ml bottles in packages of 3 only.
How long does it take for my order to ship?
It can take up to 2 business days for our team to process and pack your order depending on how busy they are. You will receive tracking when your order ships.
How do I know my order has shipped?
You will receive tracking via email from UPS once shipped.
How long does it take for delivery?
Once your order ships it usually arrives in 2-4 business days.
Pickup Details
Pick up is not available at this time, please see our website for current open tap room hours for all on site beer purchases.
Do I have to be home for delivery?
Yes, because we are shipping alcohol, UPS will only deliver to someone 21+ and require a signature.
Can I modify my order once placed?
Our team is busy and we get a large amount of orders daily. To keep things running smoothly, once orders are placed they cannot be changed or modified, nor can a shipping address being changed after the label has been created.
What happens if I’m notified that my order was damaged and being retuned to Mortalis, or my package arrives damaged?
We pack beer with as much care as possible, but sometimes accidents happen. Please email, [email protected] and we will look into your order and either refund you or get another box out right away.
Can I combine shipments with friends?
Unfortunately, we are unable to combine multiple orders into one shipment.